![]() ![]() Reaching out to will be necessary to understand what caused the failure. There are instances a reprocess would simply be needed and others where Engineering input would be needed. Why did my walkthrough fail to process?Ī: Determining the cause of the failure would be difficult to pinpoint without further investigation. Q: I received a processing failure email for my walkthrough. Q: Why is my walkthrough path shown as a straight line after processing?Ī: Usually this is caused when the walkthrough was captured at a faster pace than what is recommended for successful capture, the walkthrough capture had consistent objects shown in the majority of 360 view during the capture from start to end, and the capture environment was homogenous (little to no variation during capture). Q: Why is my walkthrough not aligned to my project? (The walkthrough is smaller or bigger than the plan it is uploaded)Ī: Walkthroughs that are not captured using the walkthrough app and walkthroughs that are captured using the walkthrough app but no start or end points are specific will need to be manually aligned by placing the start and end markers to manually align/scale the walkthrough to the project site at which the walkthrough was captured. Reaching out to for further investigation would be needed to know the exact cause and how to prevent the issue from occurring in future walks that are captured. These are some of the main factors that affect the stitching of the walkthrough path. Q: Why does my processed walkthrough not accurately represent the path I walked during capture?Ī: This can be caused by a myriad of reasons, with some of the main reasons being that there are consistent artifacts within the captured walkthrough that take up part of the 360 view, speed of capture, and environmental factors such as a homogenous project site with little to no variation. ![]() These requirements can be found here: 360 Walkthroughs However, you are also able to capture these walkthroughs using your preferred 360 camera so long as the data capture meets our walkthrough requirements for successful processing with DroneDeploy. Q: What camera can I use for walkthrough capture with DroneDeploy?Ī : We recommend using the Insta360 OneRS 1-Inch as our primary preferred camera for capture when using the DroneDeploy walkthrough app and alternatively the ONE R, ONE X, or ONE X2. These categories are General, Upload, and Quality. These walkthrough frequently asked questions are broken down into 3 categories based on the questions asked by customers.
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